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My Care Matters Health Services

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My Care Matters Health Services, health service in Pitt Meadows BC

Photograph from this business's own website.

About My Care Matters Health Services


Non-medical and nursing home care agency offering 24-hour live-in support, dementia care, personal care and BC-licensed nursing visits.

My Care Matters Health Services is a non-medical and nursing home care agency based in Burnaby, BC. The company says its team brings 30 years of combined experience in nursing and in-home care. Services listed on its site cover 24-hour and live-in home care, companionship care, personal care such as bathing, grooming, dressing and toileting, medication management, home support, post-hospital recovery care, palliative and end-of-life support, and dementia and Alzheimer's care covering the early, middle and late stages.

Nursing care is listed separately from the personal support services. The company states that every nurse it sends is licensed in British Columbia and that it employs both registered nurses and licensed practical nurses. Its in-home nursing services include wound care and dressing changes, catheter, colostomy and ostomy care, foot and diabetic care, injections and IV therapy, post-operative monitoring, chronic disease management for conditions such as diabetes, COPD and heart failure, palliative symptom management and vital-signs monitoring. The site references the BC Care Aide and Community Health Worker Registry and the British Columbia College of Nurses and Midwives, along with WorkSafeBC and ICBC. Caregivers go through screening, a criminal record check and reference checks, followed by ongoing in-person and virtual training, and the management team includes nurses and other healthcare professionals.

The work is residential rather than institutional, delivered in a client's own home for people recovering after a hospital stay, living with a chronic condition or dementia, or needing help with daily tasks. Caregivers and nurses come to the client. The company offers a free in-home care assessment, bookable through the site. It says care is available 24 hours a day, seven days a week, and that multilingual services are available.

My Care Matters Health Services - photo 1

The office is at 3292 Production Way #501 in Burnaby, with inquiries taken at 778-608-4255 or [email protected]. The company publishes its coverage as Metro Vancouver and the Fraser Valley, naming Burnaby, Vancouver, West Vancouver, New Westminster, Richmond, Coquitlam, Port Coquitlam, Maple Ridge, Langley, Aldergrove, Abbotsford, Mission and Chilliwack. That published coverage takes in Pitt Meadows, which neighbors Maple Ridge, so Pitt Meadows households can book the free assessment and have a caregiver or a BC-licensed nurse attend at home.

Photographs


My Care Matters Health Services - photo 2
My Care Matters Health Services - photo 3
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Service area


Where they work from

3292 Production Way #501 Burnaby, BC V5A 4R4

Based outside Pitt Meadows and serves it as part of a wider area, so this is a call-out service rather than somewhere to visit.

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