Havn Hosting

Havn Hosting manages short-term rentals on behalf of the people who own them, taking on listing, pricing, guest and property management duties. The work is sold as three packages, set out as the three service package tiers on the company's site. The Essentials covers listing setup with professional photography and dynamic pricing with monthly rate adjustments, leaving guest contact, cleaning and maintenance to the owner. The Concierge adds guest communication from pre-booking through check-in and in-stay support, plus calendar sync, review management and basic issue resolution such as Wi-Fi resets and lock codes, while cleaning and upkeep stay with the owner. The Premier adds turnover management with cleaner scheduling and quality checks, supply restocking, maintenance coordination with vendors and 24/7 guest support, leaving the owner responsible only for major renovations. Every tier includes search-optimized listing descriptions, priority support and a dashboard carrying booking, revenue and occupancy reports.

Four owner-operators run the business, Lucas, Carissa, Kit and Jenny, introduced on the page about the owner-operators, which describes all four as Airbnb Superhosts. Lucas and Carissa keep a suburban loft suite in the Comox Valley, and Kit and Jenny operate a cabin in the Okanagan that caters to larger groups. The management service is built on that hosting experience, the owner-operators running their own rentals alongside the ones they manage. Pricing is described as drawing on real-time market data covering seasonality, demand, local trends and competitor performance, with revenue reporting handled through the same owner dashboard.

The company works in British Columbia, on Vancouver Island in the Comox Valley and in the Okanagan including Kelowna, where the owner-operators are based. This is a Vancouver Island and Okanagan operation rather than a Lower Mainland one. Enquiries go through the form on the company's website or by email at [email protected], with Instagram at the handle havnhosting and a Facebook page as the other channels named. Pricing, calendars, guest messaging and reporting are handled online, while turnovers and quality checks depend on cleaners working near the property itself.